Privacy Policy

1. Introduction

KIAT, Inc. ("KIAT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence-powered irrigation management platform and related services (the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, billing address
• Farm Data: Location coordinates, acreage, crop types, field boundaries, irrigation system details
• Payment Information: Credit card numbers, billing details (processed by our payment processor)
• Communications: Messages you send to us, support requests, feedback

2.2 Information Collected Automatically

• Sensor Data: Soil moisture readings, temperature, humidity, and other environmental data from connected sensors
• Usage Data: Log files, device information, IP addresses, browser type, pages visited
• Analytics: Interactions with our dashboard, feature usage, session duration
• Cookies: Session cookies, preference cookies, analytics cookies

2.3 Information from Third Parties

• Sensor Providers: Data from Sentek, IrriMAX, and other integrated sensor systems
• Weather Services: Forecast data, historical weather patterns
• Public Records: Crop data, water district information, SGMA compliance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Generate irrigation recommendations using our AI/ML models
• Create SGMA compliance reports for your operation
• Process payments and manage your subscription
• Send transactional emails (alerts, notifications, reports)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform
• Train and improve our machine learning models (using anonymized, aggregated data)
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting (Google Cloud Platform)
• Payment processing (Stripe)
• Email delivery services
• Analytics providers
• Customer support tools

4.2 Business Transfers

If KIAT is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

4.5 Aggregated Data

We may share anonymized, aggregated data that cannot reasonably be used to identify you for research, marketing, or other purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We retain sensor and agricultural data for a minimum of 7 years to support long-term trend analysis and machine learning model improvement.

After account termination, we may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure cloud infrastructure on Google Cloud Platform
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Correction

You may access and update your account information through our dashboard or by contacting us.

7.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

7.4 Marketing Communications

You may opt out of marketing emails by clicking the unsubscribe link or contacting us. Note that you cannot opt out of transactional communications (e.g., billing, security alerts).

7.5 Cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the "sale" of personal information. Note: KIAT does not sell personal information in the traditional sense.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@kiat.ai.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Our Services are hosted in the United States. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: